Frequently Asked Questions
What is the recommended internet connection and web browser?
My session timed out. Why?
I am having difficulty finding a specific job posting.
I would like to update an application that I just submitted. How can I do that?
I would like to view or edit a resume that I have uploaded, but I am having difficulty.
How many positions can I apply to each session?
Am I able to apply to the same job posting twice?
If I exit the application prior to submitting, will I be able to return?
I do not have an e-mail address. What do I do?
Can I submit a resume via paper?
I would like to submit my resume without applying to a specific position. How can I do that?
How will I know that I have successfully submitted my application?
How can I contact Human Resources regarding a position?
Why did a recruiter call me for a position I did not apply to?
What is a job search agent?
What should I expect to happen after I submit my application?
What is the recommended internet connection and web browser?
- Although faster internet connections like DSL or cable modem are preferred, you should be able to also use a dial-up connection. However, if you are using a dial-up connection, please allow for the pages to load completely and for the system to finish processing before completing the next question or section of the application.
- It is recommended that you use Internet Explorer version 6.0 or greater when using the jobs.upmc.com web application.
- Note: Popup Blockers, web security applications and firewalls can impact this web site. If you are encountering issues, please set your browser to the default settings and temporarily disable popup blockers and other security applications that are effecting the site.
My session timed out. Why?
- For your security, if your session is inactive for 40 minutes it will be timed out. You will need to log back in to restart the application process.
- When navigating throughout the site, please do not use your browser's 'Back' button as this can cause your session to expire. Instead, use the 'Return to Previous Page' links located within the application.
I am having difficulty finding a specific job posting.
- On average, UPMC has more than 2,000 jobs posted. To make your search easier, use the advanced search option and search for jobs by key words specific to your experience, location, and schedule desires. This will return better results. Search Tips
I would like to update an application that I just submitted. How can I do that?
- Your submission is considered your official application and is what will be used to assess your skills for the position for which you applied. Once you submit your information to a specific position, the application cannot be changed.
I would like to view or edit a resume that I have uploaded, but I am having difficulty.
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If you are having difficulty opening an uploaded resume, temporarily disable any popup blockers and press and hold down the 'Ctrl' key while clicking on the link. This will bring up a "view only" version of your resume. If you wish to change your resume, you can save the "view only" version of your resume to your computer, edit and save there, and then upload this edited version the next time you apply for a job opening.
How many positions can I apply to each session?
- We limit the number of job applications per login to five.
Am I able to apply to the same job posting twice?
- Once you have applied to a job posting, you will not be able to apply to that same posting again. However, we encourage you to visit our site often to search and apply for similar job opportunities.
If I exit the application prior to submitting, will I be able to return?
- It is recommended that you complete the application process in its entirety without exiting. If you exit the application prior to successfully submitting it, you still will have the opportunity to apply as long as the posting is available. However, you will have to complete the application again in its entirety.
I do not have an e-mail address. What do I do?
- Our goal is to communicate to our candidates frequently and effectively. Due to the volume of applications, we cannot send everyone a hard copy letter. In order to receive important communication from UPMC about your application, you must have an active e-mail address. In the future, we plan to communicate your application status more frequently, and via e-mail.
- These 3 websites offer free email service:
Can I submit my resume via paper?
- UPMC’s policy is only to accept electronic applications and resumes.
I would like to submit my resume without applying to a specific position. How can I do that?
- You must apply to a specific position to be considered an applicant at UPMC.
How will I know that I have successfully submitted my application?
- The application is complete once you have agreed to the terms and conditions of the application and clicked on the final Submit button. You will receive confirmation on the screen that the application has been successfully submitted. You also will receive a confirmation e-mail.
How can I contact Human Resources regarding a position?
- Due to the volume of inquiries, we are not able to respond directly to each applicant. Your application will be reviewed, and if UPMC is interested in your background, a UPMC recruiter will contact you for an interview.
- If you want to meet one of our representatives, consider attending an upcoming career event. For a list of upcoming events, visit http://www.upmc.com/Careers/CareersatUPMC/UpcomingEvents/default.htm
Why did a recruiter call me for a position I did not apply to?
- Your applications are kept in our database for future reference so we can continue to consider you for additional positions. All of UPMC’s divisions share access to this information, so you may be contacted for a position for which you did not apply.
What is a job search agent?
- A job search agent is a process that automatically runs overnight, identifying newly posted positions at UPMC that meet your pre-defined search criteria. It allows for you to avoid frequent, manual searches through our job postings and be immediately notified about specific positions that are a good fit for you.
- To set up a Job Search Agent, enter your search criteria and click on the ‘Save Search’ button from the Basic or Advanced Job Search pages. Enter a name for your search and then check the ‘Use as Job Agent’ box. Then, specify the e-mail address that you wish to have the overnight search results sent to.
What should I expect to happen after I submit my application?
- Once you submit your application, you will receive a confirmation email response verifying that UPMC received your application(s). A human resource representative may then review the application to assess your qualifications in relation to the position. Based on your education and employment background, you may be contacted for further screening and/or an interview. We do our best to facilitate an efficient and timely recruitment and hiring process, however we do not follow a specific timeline.